Refund Policy
Last updated: December 20, 2025
Returns
We have a 7-day return policy. You have 7 days after receiving your item to request a return. Items must be in original condition, unused, with tags, and in original packaging.
How to Return
To start a return, contact us at [email protected]. If accepted, we'll provide return shipping instructions. Items sent without prior approval will not be accepted.
Damages
Please inspect your order upon delivery. Contact us immediately if the item is defective, damaged, or if you received the wrong item.
Refunds
Once we receive and inspect your return, we'll notify you of approval. If approved, you'll be refunded to your original payment method within 10 business days.
Exchanges
For exchanges, return the original item and place a new order separately once the return is accepted.
Non-Returnable Items
Sale items and gift cards cannot be returned. Personal care products that have been opened cannot be returned for hygiene reasons.
Questions?
Contact us at [email protected] or WhatsApp: 03215181005.